Healthcare BPO Infrastructure
Healthcare BPO Infrastructure at SIDSOFT
Our Healthcare BPO processing center deploys a multi-site processing strategy for customers with significant scale and size needs, to mitigate risk.
A few highlights of our infrastructure include-
- Independent Internet Leased Circuits from multiple ISPs installed for data access and redundancy
- Built in IT redundancies for uninterrupted operations
- 200% power back-up
- Dedicated fully equipped training infrastructure
- 24/7 security supported by state-of-art access control system
- Fire alarm system
Connectivity at SIDSOFT
SIDSOFT Primary Internet Connectivity from the US to India
- Marine Fiber Optic Cable - Trans- Pacific
- Marine Fiber Optic Cable - Trans- Atlantic
SIDSOFT Secondary Internet Connectivity
- A server routed to a failover satellite link
SIDSOFT state-of-the-art VPN Technology
- A secure and encrypted data transfer between the client and SIDSOFT's Firewall
- The use of intrusion detection technology
Utmost Security at SIDSOFT
At SIDSOFT, we sign Non Disclosure Agreements (NDA) at the onset of a project. This ensures the total security of your data.
An Enterprise Access System to Check Employee Login
- Secure Smart Card, Secure Premises Login
- Network and Windows Login, PC 'locking'
- Secure Remote Access (VPN)
- Secure email with digital signatures
- Single sign on to enterprise and desktop applications
- Employees sign confidentiality and Non Disclosure Agreements
A Secured VPN and Network
- Total secured CISCO VPN Tunnel to Client, which blocks peers
- Secured Cisco® Intelligent switches and Cisco® Network Assistant optimized for LAN
- Cisco® PIX® Firewall which blocks all ports for HTTP, FTP, TCP/IP, UDP and ICMP
Work Station Security
- Wide security management with administrative auditing, reporting, and monitoring facilities, which secure data at every stage
- No hardware resources are available on the network
- Workstations are secured individually by Anti-Virus Protection and by Back-Up Drive Managers